Privacy policy
Privacy Policy
Last updated: 03/01/2026
Glow Dough (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit glowdough.com, place an order, or contact us.
By using our website or services, you agree to the collection and use of information described in this Privacy Policy.
Information We Collect
Information You Provide
When you place an order or contact us, we may collect the following information:
• Name
• Billing address
• Shipping address
• Email address
• Phone number provided during checkout
• Payment confirmation details
• Information included in customer service inquiries
This information is necessary to process orders and provide customer support.
Information Collected Automatically
When you visit our website, certain information may automatically be collected, including:
• IP address
• Browser type
• Device information
• Pages viewed
• Products viewed
• Cart activity
• Referring website
This information helps us operate and improve our website.
Cookies
Our website uses cookies and similar technologies to:
• Keep the website functioning properly
• Remember user preferences
• Understand website usage
Cookies may also be used by Shopify, our e-commerce platform provider.
Most browsers accept cookies automatically. You may disable cookies in your browser settings, though doing so may affect certain site functionality.
How We Use Your Information
We use your personal information to:
• Process and fulfill orders
• Provide order confirmations and shipping notifications
• Respond to customer service requests
• Improve website performance and user experience
• Detect fraud or misuse
• Comply with legal obligations
Glow Dough does not send marketing emails or promotional communications.
How We Share Information
We do not sell your personal information.
We may share information with trusted third parties when necessary to operate our business, including:
• Shopify, our e-commerce platform provider
• Payment processors
• Shipping and fulfillment providers
• IT and website hosting providers
• Analytics services used to understand website performance
We may also disclose information when required to comply with legal obligations or protect our rights.
Third Party Services
Our store is hosted on Shopify, which processes certain data necessary for operating our store and processing payments. Shopify has its own privacy policies governing how they use information.
Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can remove it.
Data Security
We take reasonable measures to protect personal information. However, no method of online transmission or storage is completely secure and we cannot guarantee absolute security.
Data Retention
We retain personal information as long as necessary to:
• Complete transactions
• Maintain business records
• Comply with legal obligations
• Resolve disputes and enforce agreements
Your Rights
Depending on where you live, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
To submit a request, contact us using the email address below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on this page with a revised date.
Contact
If you have questions about this Privacy Policy or your personal information, contact us at:
Glow Dough
info@glowdough.com